This Acceptable Use Policy (“AUP”) defines the acceptable and prohibited use of services provided by FoxNetwork.
This policy applies to all customers, users, administrators, authorised users, sub-users, and third parties who access or use services provided by FoxNetwork.
Services covered by this AUP include, but are not limited to:
By purchasing, accessing, or using a FoxNetwork service, the customer agrees to comply with this AUP.
FoxNetwork services may be used for legitimate personal, commercial, development, gaming, community, and other lawful purposes.
Customers must use our infrastructure responsibly and in a manner that does not negatively affect FoxNetwork, our infrastructure, other customers, third parties, or the general public.
Customers are responsible for maintaining the security of their accounts, applications, servers, passwords, API credentials, and other authentication information.
Customers must comply with all applicable local, Belgian, European Union, and international laws and regulations.
FoxNetwork services may not be used to facilitate, promote, conceal, or conduct illegal activities.
Customers must also comply with applicable trade restrictions, export controls, and financial or economic sanctions where relevant.
A customer may not knowingly make FoxNetwork services available to a person or organisation where doing so would violate applicable sanctions or other legal restrictions.
The following activities are prohibited on FoxNetwork services:
Customers may not use our services to host, distribute, facilitate, or promote content or activities that violate applicable law. This includes, where applicable, fraud, scams, theft, unlawful trafficking, illegal marketplaces, or services designed primarily to facilitate criminal activity.
Customers may not knowingly create, host, execute, distribute, or control:
Legitimate security research or testing may only be performed on systems for which the customer has explicit authorisation.
The following activities are prohibited:
Customers may not attempt to gain unauthorised access to accounts, computers, networks, servers, applications, databases, or other systems. This includes credential stuffing, password cracking, phishing, exploitation, or similar activities performed without explicit permission.
FoxNetwork services may not be used to send unsolicited bulk communications or operate infrastructure primarily intended for spam. Prohibited activities include:
Legitimate transactional, administrative, or opt-in marketing communications are permitted provided they comply with applicable law.
Customers may not use FoxNetwork services for fraudulent activities, including:
Private proxy, VPN, tunnelling, reverse-proxy, or similar technologies may only be used for legitimate purposes.
Customers may not operate these technologies to:
FoxNetwork may restrict or prohibit high-risk proxy or tunnelling services where they create an unacceptable security, abuse, or compliance risk.
Customers must respect applicable copyright, trademark, and other intellectual-property rights.
FoxNetwork services may not knowingly be used for the unauthorised distribution of copyrighted material where such distribution violates applicable law.
Valid intellectual-property complaints may be investigated and acted upon.
FoxNetwork services may not be used for content or activities that are unlawful or that create a serious and credible risk of harm to others.
FoxNetwork may take action against services used for threats, targeted harassment, exploitation, or other harmful conduct where required by law or where necessary to protect our infrastructure, customers, or third parties.
Customers must use allocated resources reasonably and according to the specifications of their purchased service.
Customers may not intentionally interfere with the performance or availability of FoxNetwork infrastructure or other customers.
Activities causing excessive or abnormal CPU, memory, storage, bandwidth, network, or I/O usage may be restricted where they threaten the stability or security of our infrastructure.
Where reasonably possible, FoxNetwork will contact the customer before taking action for ordinary resource-related issues.
Immediate action may be taken when necessary to protect infrastructure or other users.
Customers are responsible for appropriately securing their services.
This includes, where applicable:
A compromised server or account remains subject to this AUP even when abusive activity was caused by an unauthorised third party.
FoxNetwork may temporarily restrict or suspend a compromised service to prevent further harm.
Customers are responsible for activity performed through their FoxNetwork services, including activity by:
Customers providing access to third parties must take reasonable measures to ensure those users comply with this AUP.
Allowing another person to access a service does not remove the account holder's responsibilities under this policy.
Where FoxNetwork permits the resale or redistribution of services, the primary customer remains responsible for ensuring that downstream users comply with this AUP.
FoxNetwork reserves the right to take action against the underlying service when a downstream user violates this policy.
FoxNetwork respects the privacy of its customers and does not require customers to submit their private content for routine inspection.
However, FoxNetwork reserves the right to investigate suspected abuse, security incidents, fraud, legal violations, or violations of this AUP.
Investigations may be initiated following:
FoxNetwork may review information reasonably necessary to investigate and resolve an incident, subject to applicable law.
If FoxNetwork reasonably determines that a customer has violated this AUP, FoxNetwork may take appropriate action depending on the severity and urgency of the violation.
Actions may include:
Where reasonably possible and appropriate, customers will be given an opportunity to correct minor violations.
FoxNetwork reserves the right to immediately suspend or terminate services without prior notice where necessary to prevent serious abuse, fraud, security incidents, illegal activity, significant harm to third parties, or damage to FoxNetwork infrastructure.
Customers must reasonably cooperate with FoxNetwork when investigating legitimate abuse or security complaints relating to their services.
Failure to respond to serious or repeated abuse reports may result in restrictions or suspension.
Knowingly submitting false or malicious abuse reports is itself considered misuse.
FoxNetwork may cooperate with competent law-enforcement agencies, courts, regulatory authorities, or other legally authorised entities where required by applicable law.
Information will only be disclosed where FoxNetwork has a lawful basis or legal obligation to do so.
FoxNetwork may take immediate technical measures where a service creates an urgent threat to:
Such measures may include temporary isolation, traffic filtering, network restrictions, or suspension.
Repeated violations of this AUP may result in permanent termination of the affected service or customer account.
Attempts to circumvent a previous suspension, restriction, or termination may also result in termination.
Compliance with this AUP does not guarantee uninterrupted availability of a service.
Maintenance, technical failures, security incidents, upstream-provider issues, force majeure events, or other circumstances may affect service availability.
Any applicable service guarantees are governed separately by FoxNetwork's Terms and Conditions or applicable service agreement.
FoxNetwork may update this Acceptable Use Policy when necessary to reflect changes to our services, infrastructure, security requirements, legal obligations, or abuse-prevention practices.
The current version will be published on the FoxNetwork website.
Material changes may be communicated to customers where appropriate or legally required.
Continued use of FoxNetwork services following an applicable update constitutes acceptance of the updated policy to the extent permitted by law.
Questions regarding this Acceptable Use Policy or reports of suspected abuse should be submitted through the official FoxNetwork contact or support channels published on our website.
When reporting abuse, please provide sufficient information for us to identify and investigate the affected service.